Shipping & Delivery Policy

Last Updated: July 14, 2026

Thank you for shopping with GarageNest.

This Shipping & Delivery Policy explains our order processing procedures, shipping fees, estimated delivery times, tracking, address changes, international shipments, and the handling of delayed or missing packages.

By placing an order through GarageNest, you acknowledge that you have reviewed this policy. Nothing in this policy is intended to limit any rights available to you under applicable consumer protection laws.

1. Order Processing

Orders are generally processed within 1–3 business days.

Business days are Monday through Friday, excluding public holidays. Orders placed on weekends or holidays will generally begin processing on the next business day.

Processing may take up to 5 business days during:

• Holidays and peak shopping periods

• Periods of unusually high order volume

• Product availability verification

• Address or payment verification

• Severe weather or logistics disruptions

• Orders containing restricted, oversized, or specialized products

Order processing time is separate from delivery time.

After placing an order, you should receive an order confirmation at the email address provided during checkout. A shipping confirmation will be sent when tracking information becomes available.

An order confirmation does not mean that the order has shipped.

2. Shipping Fee

GarageNest generally charges the following standard shipping fee:

Flat Shipping Fee: $6.90 per order

The applicable shipping charge will be displayed during checkout before payment is completed.

Unless otherwise stated at checkout, customers will not be charged an additional shipping fee solely because products from the same order are shipped separately.

Original shipping charges are generally non-refundable after an order has shipped, except when:

• GarageNest shipped an incorrect product

• A product is verified as damaged or defective upon arrival

• The shipment cannot be completed because of an error attributable to GarageNest

• A refund of shipping charges is otherwise required by applicable law

Customs duties, import taxes, brokerage charges, and similar government or carrier fees are separate from the GarageNest shipping fee.

3. Estimated Delivery Times

Estimated delivery times begin after the order has been processed and transferred to the shipping carrier.

United States

Estimated delivery time: 5–10 business days

International Destinations

Estimated delivery time: 10–20 business days

These delivery periods are estimates and are not guaranteed arrival dates.

Delivery may take longer because of:

• Carrier delays

• Severe weather or natural disasters

• Holiday shipping volume

• Customs inspections or clearance

• Transportation disruptions

• Remote or limited-service delivery locations

• Incorrect or incomplete address information

• Security screening

• Product-specific transportation restrictions

• Events outside the reasonable control of GarageNest

Some remote areas and international destinations may require additional delivery time.

4. Shipping Delays

GarageNest makes reasonable efforts to process and ship orders within the time stated on our website or during checkout.

If we learn that an order cannot be shipped within the promised or legally required period, we may contact the customer to:

• Provide an updated estimated shipping date

• Request consent to the shipping delay

• Offer the option to cancel the affected order or product

• Issue an applicable refund when the order is cancelled

Customers should ensure that the email address submitted during checkout is accurate and regularly monitored.

A shipping delay caused by events outside our reasonable control does not automatically create a right to additional compensation beyond the remedies required by applicable law or expressly provided in our store policies.

5. Tracking Information

Tracking information will be sent by email when it becomes available.

Tracking may not update immediately after a shipping label is created. Depending on the carrier and shipment location, the first tracking update may take approximately 2–5 business days to appear.

The creation of a shipping label does not necessarily mean that the carrier has taken physical possession of the package.

Tracking information may temporarily show:

• Label created

• Shipment information received

• Pre-shipment

• Pending acceptance

• In transit with no recent update

These statuses do not necessarily mean that the package has been lost.

Customers are responsible for monitoring tracking information and making reasonable arrangements to receive their packages.

6. Shipping Carriers

GarageNest may use national, international, regional, or local shipping carriers depending on:

• Delivery destination

• Product type

• Package dimensions and weight

• Fulfillment location

• Required transportation method

• Carrier availability

Possible carriers may include USPS, UPS, FedEx, DHL, or other qualified logistics providers.

GarageNest does not guarantee that a specific carrier will be used unless expressly confirmed in writing.

A carrier may transfer a shipment to another carrier or local postal provider for final delivery.

7. Split Shipments

Orders containing multiple products may be shipped in separate packages.

Products may ship separately because they:

• Are stored at different fulfillment locations

• Become available at different times

• Require different packaging or transportation methods

• Have different size, weight, or safety requirements

Each package may have a separate tracking number and delivery date.

Unless otherwise disclosed during checkout, customers will not be charged an additional standard shipping fee because an order is divided into multiple shipments.

Receiving only part of an order does not necessarily mean that the remaining products are missing.

8. Address Accuracy

Customers are responsible for providing a complete and accurate shipping address during checkout.

The address should include all applicable information, such as:

• Recipient’s full name

• Street address

• Apartment, suite, unit, or building number

• City, state, province, or region

• Postal or ZIP code

• Country

• Valid telephone number when required by the carrier

GarageNest is not responsible for delays or failed deliveries caused by incorrect, incomplete, outdated, or undeliverable address information provided by the customer, except where otherwise required by law.

Please review your address carefully before completing the order.

9. Address Changes and Order Modifications

Address change and order modification requests should be submitted within 12 hours of placing the order.

Contact:

Email: livguevictfeit@gmail.com

Please include your name, order number, current address, and requested correction.

Submitting a request does not guarantee that the address or order can be changed.

Once an order has entered processing, been transferred to a fulfillment location, or been shipped, we may be unable to:

• Change the delivery address

• Change the recipient

• Redirect the package

• Change the ordered product or quantity

• Cancel the shipment

GarageNest is not responsible for address changes arranged directly between the customer and the carrier without our approval.

10. Undeliverable or Returned Packages

A package may be returned to the sender because of:

• An incorrect or incomplete address

• Refused delivery

• Failure to collect the shipment

• Repeated unsuccessful delivery attempts

• Inability to access the delivery location

• Unpaid customs duties or import charges

• Delivery restrictions at the destination

If a package is returned for a reason not caused by GarageNest, we may offer one of the following:

• Reshipment after payment of applicable additional shipping costs

• A refund of the eligible product price after the returned package is received and inspected

• Another reasonable resolution based on the circumstances

Original shipping fees, return-to-sender charges, customs fees, and other non-recoverable costs may be deducted from the refund where permitted by applicable law.

No refund can be issued for a returned package until it has been received and reviewed, unless otherwise required by law.

11. Delayed Packages

A package is not necessarily considered lost merely because its tracking information has not recently updated or the estimated delivery date has passed.

If your package is delayed:

1. Review the tracking information.

2. Allow a reasonable period for carrier updates.

3. Check for weather, customs, or local delivery disruptions.

4. Contact the carrier when appropriate.

5. Contact GarageNest if the delay continues.

We may ask the carrier or fulfillment provider to investigate the shipment.

The duration and result of a carrier investigation are controlled by the carrier and may vary.

12. Packages Marked as Delivered

If tracking information shows that a package was delivered but you cannot locate it, please:

1. Check the mailbox, porch, garage, side entrance, reception area, parcel locker, and other secure delivery locations.

2. Ask household members, neighbors, reception staff, or building management whether they accepted the package.

3. Review any delivery photograph or carrier notice.

4. Allow up to 48 hours because some carriers may complete delivery shortly after an early status update.

5. Contact the shipping carrier for delivery details.

6. Contact GarageNest if the package remains missing.

GarageNest will provide reasonable assistance and may request a carrier investigation.

A carrier’s delivered status may be considered evidence of delivery, but each claim will be reviewed according to the available tracking information, delivery records, customer information, carrier findings, and applicable law.

A package marked as delivered does not automatically qualify for a refund or replacement.

GarageNest is not responsible for theft or loss occurring after a package has been correctly delivered to the address supplied by the customer, except where applicable law requires otherwise.

13. Lost Packages

A shipment may be considered lost only after:

• The expected delivery period has passed

• Tracking information shows no meaningful progress for a reasonable period

• The carrier confirms the loss, or

• A carrier investigation supports the claim

If a package is verified as lost before delivery, GarageNest may provide:

• A replacement

• A refund

• Another appropriate resolution

The available resolution may depend on product availability, carrier findings, payment status, and applicable law.

Customers must cooperate with reasonable carrier or insurance investigation requirements.

14. Damaged Shipping Packages

If a package arrives visibly damaged:

• Photograph the exterior packaging before opening it

• Photograph the shipping label

• Photograph the product and internal packaging

• Keep all packaging materials

• Contact GarageNest within 7 days of delivery

Email: livguevictfeit@gmail.com

Do not discard the product or packaging until we provide further instructions.

Damage claims submitted without reasonable supporting evidence may be difficult to verify.

15. Vehicle Products and Transportation Restrictions

Certain vehicle maintenance and garage products may be subject to special shipping rules.

Products containing or involving the following may require ground transportation, special packaging, or delivery restrictions:

• Batteries

• Aerosols

• Pressurized containers

• Flammable liquids

• Adhesives and sealants

• Cleaning chemicals

• Oils, fluids, or coatings

• Magnetized or regulated components

Some products may not be eligible for air shipping, international delivery, or delivery to certain states, territories, islands, military addresses, or remote regions.

If a product cannot legally or safely be shipped to the selected destination, we may:

• Contact the customer for an alternative resolution

• Remove and refund the restricted product

• Cancel and refund the affected order

GarageNest will not intentionally ship regulated products using a transportation method prohibited by applicable carrier rules or law.

16. International Shipping

GarageNest may ship eligible products to selected international destinations.

International customers are responsible for confirming that the ordered products may legally be imported, possessed, installed, and used in their destination country.

International shipments may be subject to:

• Customs inspections

• Import duties

• Value-added tax

• Sales or consumption taxes

• Brokerage charges

• Handling fees

• Local regulatory requirements

Unless expressly collected during checkout, these charges are not included in the product price or GarageNest shipping fee.

The customer is responsible for paying charges imposed by customs authorities, government agencies, or delivery carriers.

GarageNest cannot control customs processing times and is not responsible for delays caused by customs authorities.

If a customer refuses an international shipment because of unpaid duties, taxes, or import fees, any refund may exclude original shipping charges, return shipping costs, customs fees, and other non-recoverable expenses, where permitted by law.

17. Customs and Import Restrictions

Products available on the GarageNest website may not be permitted in every country or region.

Customers are responsible for reviewing local import laws and restrictions before ordering.

GarageNest is not responsible for products that are:

• Delayed by customs

• Rejected by customs

• Confiscated because of local restrictions

• Returned because the customer failed to complete customs requirements

This limitation does not apply when the shipment issue results from inaccurate customs information supplied by GarageNest or where responsibility cannot legally be excluded.

18. Refused Deliveries

Customers should not refuse a delivery as a substitute for completing the authorized return process.

A refused shipment may be treated as an unauthorized return.

Refunds for refused shipments, when approved, may be reduced by:

• Original shipping costs

• Return shipping charges

• Carrier fees

• Customs duties

• Other non-recoverable costs

Any deduction will be made only where permitted by applicable law.

19. Delivery Instructions

GarageNest cannot guarantee that carriers will follow special delivery instructions, including requests to:

• Leave a package in a particular location

• Call before delivery

• Deliver during a specific time window

• Avoid a particular carrier

• Require or waive a signature

Customers should communicate available delivery preferences through the carrier’s official delivery management service when available.

Some packages may require a signature because of their value, size, destination, or carrier requirements.

20. Events Beyond Our Reasonable Control

GarageNest is not responsible for delays or delivery failures caused by events beyond our reasonable control, including:

• Severe weather

• Natural disasters

• Fires or floods

• War, civil unrest, or terrorism

• Government actions

• Customs disruptions

• Labor disputes

• Transportation network failures

• Carrier service interruptions

• Public health emergencies

• Cybersecurity incidents affecting logistics providers

When such an event occurs, we will make reasonable efforts to communicate available information and provide any remedies required by applicable law.

21. Contact Information

For shipping, tracking, address, or delivery questions, contact:

Store Name: GarageNest

Email: livguevictfeit@gmail.com

Website: https://garagenest.us

Business Type: Online Retail Store

Main Category: Vehicle Maintenance & Garage Supplies

We generally respond within 1–2 business days, Monday through Friday, excluding public holidays and periods of unusually high inquiry volume.

Response times are estimates and are not guaranteed.